Comfibook FAQ

What is Comfibook?

Comfibook is a Constantly-Updating Address Book that allows registered users to have single on-line site from which to:
1) manage all personal or professional contacts

2) find and re-connect to old friends or colleagues

3) keep all mobile devices updated and connected with automatic synchronization capabilities and easy, voice dialing services.

How does a Constantly-Updating Address Book work?

Just follow the easy online instructions for setting-up automatic synchronization on your iPhone, Blackberry or cell phone and Comfibook does all the rest! Changed your business email address? No problem. Comfibook automatically updates that change to all contacts with existing access to your business email...and that change is automatically sync'd to their mobile devices!

How does Comfibook' Voice-Initiated Calling Service work?

Just speed dial Comfibook, speak your contact's name and Comfibook connects your phone to theirs. No PDA database searches. No dialing while you walk or drive. Just call, speak and Comfibook takes care of the rest!

What is the difference between a Comfibook Public Profile and a Registered User Profile?

Comfibook has two kinds of profiles:
a Public Profile which is created from publicly available sources like telephone books or other public domain records and provides the basis for Comfibook's valuable People Search service
a Registered User Profile which is created during registration and allows Public Profile modification and access to Comfibook's address book, 411 and other services.

Why should I claim my Comfibook Public Profile?

Claiming your profile allows you to control the information displayed . Your profile is also a useful tool for reconnecting with people you may have lost touch with, so the more profile info you include, the easier it will be for old friends to find you. Finally, all messages, comments, and interactions with your profile become visible to you once you've successfully claimed it.

Now that I've claimed my Comfibook Public Profile, what can I do with it?

Once you have claimed your Public Profile, you can (1) use Comfibook's People Search to find people; (2) use Comfibook's address book to more easily update and contact your business colleagues, friends and family; and (3) present a different face to your business colleagues, friends or family by customizing settings either individually or between communities.

I never registered on Comfibook. Why do I have a profile on this website?

Comfibook is committed to helping people reconnect with others from their past using our People Search service. Comfibook's Public Profiles provide publicly available contact information compiled from public sources like telephone books or other directories. That means that everyone has free access to this information about you already.

Where does my Public Profile information come from?

Residential and business listings in the US and Canada come from publicly available sources like printed phonebook directories and/or data feeds directly from Telephone Companies and/or Local Exchange Carriers. 

What are public-domain records?

Non-sensitive information provided by individuals to state and federal agencies, post offices, courthouses, telephone companies and other such entities are recorded and maintained in a variety of public-records databases across the U.S. Everyone has free access to this information. Certain companies compile and resell this data to marketing organizations, directory information sources, and many others.

How do I delete or change my Public Profile on Comfibook?

Since Comfibook updates its publicly available data regularly from variety of sources, we cannot guarantee deleted information unless that change has been made at the initial public source. To change information we recommend contacting the source of information and deleting it at the source.

To edit/delete data on Comfibook.com we recommend the following: Comfibook will provide the specific source for the data the requester would like changed or deleted. Validation that requester is the person represented in the Public Profile will be necessary and we ask that requester fax or email:
1 - a written request;
2 - a screen shot of a web page, with highlighted information that you want to edit/delete or to find out its source;
3 - proof of identification in the form of State or Federal ID that shows your full name, address (you can cross out your photo, BOD and ID#);
Please fax this info to 800 861 9713 (please include an email address so that we may contact you with any questions) or email to Profile-Remove /at/ Comfibook.com. Without such a correction, Comfibook cannot guarantee that a deletion or correction is permanent.

To quickly limit public access to data: Comfibook recommends registering on the site and altering privacy settings to reflect the desired level of disclosure.

How can I customize my Comfibook User Profile

User profile settings allow customization of contact information at the discrete level (e.g. cell, office or home numbers) or at a community level. At the discrete level you can customize what each individual person in your Comfibook address book can see. At the community level you can set broad settings that allow you to quickly and easily set (e.g. personal contact information shared with classmates and business information with former colleagues).

How do I set my privacy settings?

There are several privacy setting methods on Comfibook. Broad privacy metrics can be implemented My Profile>My Addresses.
Can anyone see my phone number? email address? address?
Comfibook provides People Search capabilities with publicly available data to Registered Users. If your telephone is publicly listed, we will provide it in a Public Profile. If you do not wish for that information to be disclosed, we encourage you to change these listings at their source (you local phone company). You can also register on our site and set limited privacy settings. With strict privacy settings, we will ask your permission to connect with another individual or share your contact information.

The information in my profile is not correct. How can I edit it?

Claim your profile! When you register on Comfibook you can edit and update your Public Profile.

How do I hide the information in my Public Profile?

Claim your profile! When you register on Comfibook you can edit and update your Public Profile. Use the privacy settings to choose what information you wish to hide and share.

How can I prevent myself from coming up in People Searches on the web?

Comfibook cannot alter public domain records or change information on other people-search services, public-records databases, or online search engines. To delete online information we recommend:

Delete data at the source: Upon request (and validation that requestor is the Profile person) Comfibook will provide the specific source for Public Profile data. Deleting information at the original source is critical to permanently changing the internet and other online directories.

Set limited privacy settings on your Registered Profile: Claim your Comfibook profile by registering and altering your Public Profile privacy settings to limit disclosure.

I limited my privacy settings on my Comfibook profile, but my name still appears in web searches. How can I stop this?

Comfibook does not control information that appears about you on web search services such as Yahoo! or Google. These companies have their own systems for obtaining and storing public-records data. If your information appears on other websites or search engines, you need to contact those companies directly. In limiting your privacy settings on Comfibook, we assure that that data does not get shared with other Comfibook registered users.

Does Comfibook sell my information to other companies?

No.
Information entered on our site by registered users will not be shared with or sold to other businesses or marketers. However, Comfibook reserves the right to disclose Public Profile information obtained from public domain records in response to our People Search service. The information provided in our Public Search comes from Public Profiles on our site. Wish to alter that information? Register to claim your Public Profile and edit the settings as you desire..

How does Comfibook plan to use my information outside the website?

There are currently no plans to use your information outside Comfibook. Please see our <Privacy Policy link> for further information.

Inappropriate communications?

Comfibook does not tolerate abusive behavior.  If you are being contacted inappropriately through our contact process, please report all abusive messages using our contact form.

Is there a charge for using Comfibook?

There is no charge for setting up and using Comfibook's addressbook. If you request more than 3 contacts, you will be charged $0.15 for each additional requests. The results from these inquiries will be automatically updated to your Comfibook addressbook where you can access them either via browser of by calling 1 800 341 7650